I was looking for this model since it was launched and finally it actually arrived. The Everki distributor were awesomely friendly and generously helpful. As for the bag, it was great. I just got it for a week and have not put the 5-point strap system into test. The compartments in the bag is all very thoughtfully designed. I have yet to fill them all up. The things that grind my gears are, the side pocket is not as wide to fit my aluminum tumbler. Also, if the shoulder strap have a cellphone pocket big enough for a Blackberry, it would be a perfect design. locating any cellphone in the side pocket wouldn't allow me to hear it when its ringing. same goes for mp3 player. It would be easier for us traveler for adjusting the volume from the shoulder strap. All and all, I have lots of bags and The Flight is one of my top 5.